Food Development Director

London, England, United Kingdom · Food expand job description ↓

Description

ABOUT GOUSTO

Gousto is the UK’s leading recipe box company delivering precise ingredients, delicious recipes and a dollop of adventure to thousands of homes across the UK.

As one of Europe’s fastest growing independent companies, you’ll be part of an exciting, expanding team and trailblazing company.

Food and tech is at the heart of what we do. Using industry-leading technology, we’ve connected over 6 million people to delicious food so far. By 2025 we’ll have delivered 400 million delicious meals to dinner tables across the country... and we’re only just getting started.

Join us and let’s dream big and deliver bigger.

ABOUT THE ROLE

As Food Development Director you will sit at the heart of the business and own the development of our core product – amazing recipes! Reporting to our Chief Product Officer, you will be responsible for what we develop in our kitchen, what we show on the menu each week, and how we evolve our recipes and our processes over the long term. You will be a commercial and strategic people leader with a passion for food.

Given the importance of food to our business, you will work closely and in an influential manner with most teams in the business, including Buying, Operations, Brand, Marketing, Web Development and Data Science. You will lead our current team of 15 and help build the right team for the future as we continue to scale.

You will be based at our head office (The Shepherds Building Central, Shepherd’s Bush, London W14 0EE), which is fitted with a brand-new development kitchen.

An overview of key responsibilities is as follows:

Insight – keep up to date with current food trends, bringing the outside in to ensure that we are keeping at the forefront of new and seasonal food trends and techniques. Work closely with our head of insight to ensure that our recipes are responding to our customers’ needs.

Strategy & innovation – develop and then optimise relevant food ranges and thematics that meet our customers needs and keep things exciting.

Recipe Development – coach and develop our food development manager, their team of 6 recipes developers and our food nutritionist as they design amazing and innovative recipes which meet our customers’ needs (taste, variety, value for money, family friendly, healthy, dietary needs, etc) and which balance both operational and commercial considerations. Challenge our processes to ensure that they are continuously optimised.

Menu Design - coach and develop our merchandising manager and team of 2 to ensure that we put in place a menu each week which carefully balances customer, operational and commercial needs.

Ingredient planning – work in close collaboration with our buying team to ensure that we give good notice of our ingredient needs and volumes and work together to come up with new and innovative solutions to help create excellent new recipes (with new ingredients) whilst factoring in operational considerations and minimising food waste.

Merchandising – work in close collaboration with our brand, marketing and Web development teams to ensure that our customers have good visibility and therefore take up of our products. Examples may include working with brand to develop a new TV campaign which showcases our amazing recipes, working with the CRM team to build a Christmas campaign to sell a new seasonal offering or working with Web Development to better merchandise a new range. Provide the external voice of food for PR opportunities.

Process – coach and develop our food process manager to ensure we deliver new projects optimally and produce accurate recipe cards seamlessly and efficiently.

Technical – work in close collaboration with our Spalding (Factory) team to ensure that we adhere to all relevant food legislation, regulations and external guidelines. Put in place processes to professionalise and audit our recipe testing processes.

Incident management – support the business Incident Management processes as required. Quickly react to any minor issues (e.g. an ingredient no longer being available), working with buying and operations to come up with quick, resourceful solutions. Work closely with brand, PR and technical to deal with any potential more major issues (e.g. food contamination), having a plan in place in advance for any eventuality.

Future strategy – work in close collaboration with the data science team to evolve our menu planning as we increase the number of recipes available to customers but in an increasingly personalised and customised fashion.

Requirements

  • Team leadership - leading and shaping a large and growing team
  • Food – passionate about food
  • Customer focused – turn insight into action
  • Commercial – balance the needs of the customer and financials
  • Process design – design and implement improved ways of working
  • Collaborative – work closely with and influence other senior leaders within the business
  • Organisation and time management skills
  • Proactive & driven to succeed


Helpful but not essential:

• Food development – knowledge and experience of food development cycles

• Technical – a thorough understanding of current food legislation to ensure we develop and market safe and legal food recipes

• Systems - have worked with and developed gated NPD processes to ensure structure and control in the food development cycle

• Recipe development experience e.g. as a chef

Benefits

  • Holidays - 25 days of holiday (plus bank holidays) increasing by a day each year up to 30 days
  • Option to buy up to 5 additional days of annual leave
  • Discounted Gousto boxes - 40% staff discount on Gousto boxes and 25% for your family and friends
  • Coffee/ Tea, fruit and ice cream provided every single day to keep you fresh
  • Friday social - Wine, beer and soft-drinks
  • Help test new recipes at home
  • Gym Membership
  • Childcare vouchers
  • Cycle to work scheme
  • Quarterly team socials and mixed team events


About us

Gousto is the UK’s leading recipe box company delivering precise ingredients, delicious recipes and a dollop of adventure to thousands of homes across the UK.

As one of Europe’s fastest growing independent companies, you’ll be part of an exciting, expanding team and trailblazing company.

Food and tech are at the heart of what we do. Using industry-leading technology, we’ve connected over 6 million people to delicious food so far. By 2025 we’ll have delivered 400 million delicious meals to dinner tables across the country... and we’re only just getting started.


Join us and let’s dream big and deliver bigger.

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