Customer Care Agent (Working from home)

London, England, United Kingdom · Customer Care

Description

About us

Gousto is the UK’s leading recipe box company delivering precise ingredients, delicious recipes and a dollop of adventure to thousands of homes across the UK.

As one of Europe’s fastest growing independent companies, you’ll be part of an exciting, expanding team and trailblazing company.

A customer service professional with 1+ years experience in the Customer Care or Contact Centre sector. You will be the (virtual) face of Gousto, delivering first and lasting impressions to our customers nationwide. With the help of our extensive training, you will be able to confidently and efficiently communicate to our customer base and couriers via phone, email or chat, providing quality advice and assistance on all things Gousto.


What you’ll do

Working from home, you will be joining a team of 26 (in-house) supportive, social and vibrant team members, you will be the (virtual) face of Gousto, delivering first and lasting impressions to our customers Nationwide. With the help of our extensive training, you will be able to confidently and efficiently communicate to our customer base and couriers via phone, email or chat, providing quality advice and assistance on all things Gousto.

Flexible Part-time shifts will include;

Food and tech is at the heart of what we do. Using industry-leading technology, we’ve connected over 6 million people to delicious food so far. By 2025 we’ll have delivered 400 million delicious meals to dinner tables across the country... and we’re only just getting started.

Requirements


PLEASE NOTE :You must provide your own computer that meets minimum specification, available on application. If successful on application, we will then require you to attend a half day assessment centre based in London, please make sure this is possible before applying.


Extra skills we’d love

Benefits


Equal opportunity

We are dedicated to equal opportunities in all areas of Gousto. We employ over 20 nationalities and believe it’s fundamental to represent all genders in all functions and levels. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of age, disability, gender, pregnancy and maternity, marital status, race, religion or sexual orientation.


Go Gousto!

Apply for this job