Senior Product Manager - Operations

London, England, United Kingdom · Digital Product


About us

Gousto is the UK’s leading recipe box company delivering precise ingredients, delicious recipes and a dollop of adventure to thousands of homes across the UK.

As one of Europe’s fastest growing independent companies, you’ll be part of an exciting, expanding team and trailblazing company.

Food and tech is at the heart of what we do. Using industry-leading technology, we’ve connected over 6 million people to delicious food so far. By 2025 we’ll have delivered 400 million delicious meals to dinner tables across the country... and we’re only just getting started.

Join us and let’s dream big and deliver bigger.

Unbox possibility.

Our Ambition

As we scale we need to create a world class operational capability to make sure we deliver to our rapidly expanding customer base on time and error free. What’s more, we want to provide the most flexible and customisable food platform in the world, to do this we will need to deal with huge amounts of complexity to meet the demands of our customers. We believe that we can only create this kind of capability with the right blend of best-of- breed operational processes plus cutting edge technology. We want to build a different kind of platform, one that can:

The role

This is a key role within the Digital Product team. Digital Product is responsible for discovering and developing opportunities for new digital products and experiences which support our ambitious growth plan, and then getting them to market. Reporting to the VP Digital Product, you will be responsible for releasing commercial value for Gousto by ensuring that our customer’s orders are delivered on time and in full with high customer satisfaction.

You will work extensively with operations, logistics, customer services plus with product designers, developers and the senior management team to deeply understand the customer needs, business efficiencies and commercial outcomes.

You’ll drive digital direction and strategy for a major part of our digital capabilities. We are in the process of building a strong culture of autonomous goal-oriented teams, we are looking for great product people to build great experiences for our customers and to help build great product teams with Gousto.

This role involves working in an agile environment where you will have the role of product owner, so you will be responsible for maintaining the product backlog, leading refinement and planning sessions, and defining priorities.

You will do;


You will be;

Your skills

Our Culture:

You’re a confident self-starter, able to juggle multiple projects in a dynamic, exciting and entrepreneurial environment. You’re inventive, a problem-solver with an eagle eye for detail. You’ll consistently go the extra mile to apply and achieve a high standard across everything you do.

Dream - Today’s good is tomorrow’s mediocre. We’re always looking for ways to improve Gousto, our team and ourselves.

Deliver - We understand where we can add the most value and obsess about making improvements every day.

Care - We can only achieve big things by working collaboratively. We respect different people’s skills, experience and points of view. We work as one team.


Our Team

Equal opportunity is hugely important to us, across all areas of Gousto. Currently in our team there are over 20 nationalities and it’s deeply important to us to have all genders represented in all functions and levels. We treat all individuals in a fair and equal manner and in accordance with the law regardless of age, disability, gender, pregnancy and maternity, marital status, race, religion or sexual orientation.

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