Customer Care Agent (4on 4off working pattern)

Spalding, England, United Kingdom · Customer Care

Description

Gousto is one of Europe’s best funded and fastest growing independents. Our business is recipe boxes and our opportunity is enormous - one billion meals are eaten in the UK every week! We’re just scratching the surface on our mission to help families enjoy good food.

Powering our business with cutting edge technology, we use data and tech to put customers first. Artificial intelligence drives everything we do, from the recipes customers see on our website, to how we put the boxes together. We’re proud of our industry-leading product and service, which helps our customer enjoy the good food, they want.

It’s an exciting time to join Gousto. We’ve secured £28 million more funding, launched even more product ranges and continue on our mission to help UK families serve up 400 million tasty and nutritious meals by 2025.


Join us on our hugely exciting and rewarding journey!


YOUR NEW ROLE

Joining a newly created team based in our Spalding office, you will be the (virtual) face of Gousto, delivering first and lasting impressions to our customers nationwide. With the help of our extensive training, you will be able to confidently and efficiently communicate to our customer base and couriers via phone, email or chat, providing quality advice and assistance on all things Gousto.

This role is permanent, full time, working 4on 4off shift pattern

Requirements


We'd love to meet someone with

Benefits

Equal opportunity

We are dedicated to equal opportunities in all areas of Gousto. We employ over 20 nationalities and believe it’s fundamental to represent all genders in all functions and levels. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of age, disability, gender, pregnancy and maternity, marital status, race, religion or sexual orientation.


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